What is a key function of change management?

A key function of change management is to drive adoption and ensure expected benefits. Change management serves as a structured approach to ensuring that changes within an organization are implemented smoothly and successfully. This involves preparing, supporting, and helping individuals and teams to adopt new processes, technologies, or structures that are introduced.

By focusing on user adoption, change management ensures that the changes are accepted and utilized effectively within the organization. This step is crucial because successful change is not just about implementing a new process or system; it also relies heavily on the people involved embracing these changes. Achieving the desired benefits from any change initiative depends on whether the stakeholders are committed and engaged, thus making effective change management a vital component for realizing the intended outcomes of the change. This involves clear communication, training, and support, emphasizing the importance of people in navigating transitions.